UX Content Designer ยท Buenos Aires, Argentina

Juan
Rapacioli

I bridge the gap between business goals and user needs โ€” one word at a time. Passionate about the intersection of communication, design, and technology.

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Hi! I'm Juan,
but everyone calls
me Rapa.

I connect business objectives with user needs through intentional, clear, and human-centered content. I'm motivated by the dialogue between communication, design, and technology.

๐Ÿ”ŽResearching, defining, and validating banking flows.
โœ๏ธCrafting voice & tone guidelines and style guides.
โœ‰๏ธCreating emails, banners, and push notifications.
๐Ÿ“šLeading workshops on content best practices.
๐Ÿ—ฃ๏ธStorytelling, editing, and inclusive communication.

Tools I work with

FigmaAdobe XDMiroNotionChatGPT / AIAdobe SuiteSlackGoogle Workspace

Skills

โœ๏ธUX Content
  • UX Writing
  • Copywriting
  • Conversational Design
  • AI Skills
  • UX Content Strategy
  • Storytelling
  • Design Thinking
๐Ÿ“–Research
  • Data Analysis
  • Usability Testing
  • SEO Writing
  • Customer Experience
  • User Interviews & Recruiting
  • Journalistic Research
  • Reporting & Features

My work

Work experience

Content Designer | Nonconformist

April 2024 โ€“ Present

Buenos Aires, Argentina

Banco Galicia

I serve as Content Expert on the bank's Brand Experience team. I collaborate in the Mayorista squad, generating diverse communications for the Corporate segment.

  • Creating emails, banners, and push notifications.
  • Storytelling, style editing, and inclusive communication.
  • Running workshops on content best practices.

Banco Macro

I collaborated on building the Content Design System and the bank's voice & tone manual alongside an interdisciplinary team of design, product, and development.

  • Research, definition, and validation of digital assets.
  • Building voice & tone manuals and style guides.
  • Running workshops on content best practices.

Nonconformist โ€” Content Club

I am part of the Nonconformist Content Club, a community that hosts meetings and workshops on content best practices.

UX Writer | Digital House

June 2022 โ€“ January 2023

Buenos Aires, Argentina

Reviewing and editing educational content. Collaborative work with design and development teams. Defining and building the company's style guide.

Copywriter | Cerem Business School

January 2022 โ€“ June 2022

Madrid, Spain

Writing business content for the institution's website. Defining advertising and informational copy for social media. Digital customer service.

Lecturer | Untref Virtual

June 2018 โ€“ Present

Buenos Aires, Argentina

Teaching Study Methodology in the Introductory Course at Universidad de Tres de Febrero. Defining, reviewing, and editing educational content. Monitoring student participation and grading assignments.

Proofreader & Style Editor

December 2010 โ€“ Present

Buenos Aires, Argentina

Style editing. Reviewing educational, cultural, and corporate texts. Optimizing reports, theses, and editorial content. Group and individual writing workshops.

Journalist

December 2010 โ€“ Present

Buenos Aires, Argentina

Freelance contributor to Diario Perfil, La Agenda BA, El DiarioAR, Pagina12, Revista Otra Parte, Eterna Cadencia, Agencia Telam, and other outlets. Reviews, essays, and opinion pieces on film, series, and literature.

What people say

It's not often that you have the chance to work with someone with such a unique set of skills. At his core, Juan is a writer who has expanded his expertise from a foundation in storytelling, poetry, and essays to the world of UX. He possesses a rare combination of work ethic, pragmatism, and creativity that would make him an excellent fit for any team looking for someone with autonomy and a problem-solving mindset.

Guido Villaverde

Senior Engineering Manager at Miro

I had a great experience working with Rapa as a UX Writer. Beyond being very well-prepared for the mission of finding the right words to give voice to the digital experiences we create, he's a professional who is genuinely eager to work in interdisciplinary teams. It was a pleasure to cross paths in our careers!

Lara Purita

Studio Director at Minds Colab

I have had the pleasure of working closely with Juan on several projects and I can confidently affirm his exceptional skills as a UX writer. Juan brings a unique combination of creativity and precision to his work, consistently delivering content that not only captivates users but also enhances their overall experience. His attention to detail and ability to understand user needs make him an invaluable asset to any team.

Enrique Laffranconi

Junior Full-Stack Developer

I highly recommend Juan Rapacioli. What stands out most is his extraordinary accountability for every task he undertakes. From the start of any project, he commits fully and takes responsibility for delivering quality results on time. Beyond that, Juan demonstrates a great ability to work in teams, always receptive to ideas and willing to collaborate to reach common goals.

Cecilia Rios Navarro

Product Manager

Juan is a high-standards professional with an eye for detail and a genuine willingness to keep learning and improving. He is adaptable and works well in teams. His specialty is writing and proofreading; when we worked together he developed the brand manual for educational products assertively and received feedback well. I recommend his work and him.

Delfina Tertzakian

E-Learning Consultant

Juan has two very valuable skills: accountability for his work and a curiosity to learn new things. To that we must add a solid background that positions him as one of the best professionals today in SEO writing. I've worked with him on various freelance journalism projects and can vouch for his professionalism.

Esteban Jose Galarza

UX Writer and CUX